Shipping & delivery

Updated 1 November 2026

Delivery area and availability

We arrange delivery in India subject to serviceability of your PIN code, product stock and shipment size. Submitting an order request does not reserve stock. We confirm serviceability and availability before accepting payment.

Shipping and packaging charges

Shipping is charged at the actual transport or courier cost for your destination, shipment weight and size. It is not included in the displayed product price. Any packaging, handling or other applicable charge is itemised in the written order confirmation. There is no store-wide free-shipping offer.

Before you pay, we provide the product total including applicable GST, each additional charge and the final amount payable. If transport is payable directly to the carrier, we disclose the amount and arrangement before you accept. You may decline the request before acceptance without making payment.

Dispatch and delivery timing

There is no fixed store-wide dispatch or delivery timeframe. Before payment, your written confirmation must state the processing/dispatch period and estimated delivery date or range for your order. Do not pay until these details and all charges are supplied and accepted. Bulk, custom and special-procurement items have order-specific lead times disclosed at this stage.

Payment, tracking and delays

Pay only through the final confirmed order payment instructions. A cart subtotal is not the final payable amount. UPI and bank transfers are verified manually. Recorded order progress is available in your account; contact support with the order reference for carrier tracking or a missed delivery estimate.

Delivery problems

Check your delivery details before submission. Report damaged, incorrect, incomplete or undelivered goods with your order reference and available photographs. Retain packaging where possible. Contact us for assistance and return instructions; see our returns policy.

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